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HypeCases

Shipping policy

SHIPPING POLICY

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Time

Estimated delivery times: 5–7 business days

Please note that delivery times may vary depending on your location and external factors such as customs delays or carrier issues.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.

4. Order Tracking

Once your order has been shipped, a tracking number will be provided via email.
You can use this number to track your package in real time.

5. Delays & Issues

We are not responsible for delays caused by:

  • Incorrect shipping address provided by the customer

  • Customs clearance processes

  • Natural disasters or unforeseen carrier delays

If your order is significantly delayed, please contact us and we will assist you.

6. Incorrect Address

Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by customers.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will investigate and provide a suitable solution.

8. Contact Us

If you have any questions about your order or shipping, please contact us at:
Email: hypecase2026@gmail.com